FAQs
How long do items take to ship?
Orders placed for perishable items by 11am (PST) ship the same business day and arrive in 2 to 3 business days. Orders placed for other items will ship the next business day and arrive in 5 to 7 business days.
How do I contact customer service?
Our customer care team is available to answer your queries via email, message or phone. Please visit our contact us page for more details.
What are you shipping, returns and warranty policies?
Please see our policies on the following pages:
Farm & Yard Shipping and Returns
Farm & Yard Warranty
Where can I find the assembly instructions for my Farm & Yard products?
All assembly instructions are included with your Farm & Yard purchase. You can also view them here:
Farm & Yard Raised Safety Kennel (1-Bay)
Farm & Yard Raised Safety Kennel (2-Bay)
Farm & Yard Raised Safety Kennel (3-Bay)
Farm & Yard Mobile Chicken Coop / Chicken Tractor
Farm & Yard Mobile Chicken Coop / Chicken Tractor Extension Panel
Farm & Yard Scoop'N'Tow 2-in-1 Field Cleaner and Trailer
Farm & Yard CozyCube Insulated Dog House
Farm & Yard Adjustable Height MultiFeeder
Orders placed for perishable items by 11am (PST) ship the same business day and arrive in 2 to 3 business days. Orders placed for other items will ship the next business day and arrive in 5 to 7 business days.
How do I contact customer service?
Our customer care team is available to answer your queries via email, message or phone. Please visit our contact us page for more details.
What are you shipping, returns and warranty policies?
Please see our policies on the following pages:
Farm & Yard Shipping and Returns
Farm & Yard Warranty
Where can I find the assembly instructions for my Farm & Yard products?
All assembly instructions are included with your Farm & Yard purchase. You can also view them here:
Farm & Yard Raised Safety Kennel (1-Bay)
Farm & Yard Raised Safety Kennel (2-Bay)
Farm & Yard Raised Safety Kennel (3-Bay)
Farm & Yard Mobile Chicken Coop / Chicken Tractor
Farm & Yard Mobile Chicken Coop / Chicken Tractor Extension Panel
Farm & Yard Scoop'N'Tow 2-in-1 Field Cleaner and Trailer
Farm & Yard CozyCube Insulated Dog House
Farm & Yard Adjustable Height MultiFeeder
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If you have a specific question about a product, check out the FAQ section on each product page below:
Raised Safety Kennel
CozyCube Insulated Dog HouseÂ
Mobile Chicken Coop / Chicken Tractor
Scoop'N'Tow Manure Scooper
Adjustable Height MultiFeeder